Another week, another major airline is crippled by some kind of software glitch.
If you feel as if you’re hearing about these incidents more often, you are—but not necessarily because they’re happening more frequently.
Delta Air Lines Inc. suffered an IT outage that led to widespread delays and 280 flight cancellations on Jan. 29 and 30, a problem the carrier said was caused by an electrical malfunction. A week earlier, United Continental Holdings Inc. issued a 2 1/2-hour ground stop for all its domestic flights following troubles with a communication system pilots use to receive data.
These two shutdowns were the latest in what’s been a series of computer crack-ups over the past few years, including major system blackouts that hobbled Southwest Airlines Co. as well as Delta for several days last summer—affecting tens of thousands of passengers.
More of the WHIR post from Bloomberg