Digitalization represents the next stage of business maturity which will improve how the enterprise works and interacts with its ecosystem, with people at the center of its focus.
Digital transformation represents a break from the past, with a high level of impact and complexity. It is important to understand that digitalization is multifaceted. It is not a single dimensional technology adoption, but a multi-dimensional business expansion and optimization. When digitalization seems to get stalled and culture is stale, business management must ask the big “WHY” question and dig into the root cause. Because the organization’s ability to change and adaptability directly impact the organization’s long-term competency and business maturity.
More of the Future of CIO post from Pearl Zhu