Configure your software, don’t customize it — but make sure you have the skills available to do it well: That’s the advice of Workday CIO Diana McKenzie
Being the CIO of a cloud ERP provider is a unique balancing act. As the first customer of your company’s software-as-a-service (SaaS) offering, you must help drive the company’s flagship forward, but you also must support the technical needs of the organization as a whole.
That’s where Workday CIO Diana McKenzie found herself when joining the company nearly three years ago, after the better part of three decades running IT functions in the life sciences industry. The core of Workday was running on its own software, which performs essential financial, HR and planning functions, but elsewhere issues were coming to the fore.
More of the CIO.com post from Peter Sayer
