WSJ – Firms Brace for Wave of Retiring IT Workers

Pilot Flying J is one firm tackling the talent exodus through knowledge-sharing programs and modernization efforts

Baby-boomer retirements over the next few years could leave companies without the IT expertise required to operate their legacy systems, even as they race to update older apps and shift more workloads to the cloud, industry advisors warn.

Part of the problem is that in the rush to modernize IT systems, many firms neglected to document legacy IT processes or hire new people with a working knowledge of how they function, they say.

As a result, a surge in retirements over the next few years “will leave many large companies with unsupported systems,” said Martha Heller, chief executive of Heller Search Associates, a recruiting firm that focuses on technology executives.

“If you don’t have anyone to support those old systems, you will have major gaps in your infrastructure,” she said.

Without taking steps now, the problem will only get worse, she adds. The total U.S. labor force participation rate is projected to hit 61% in 2026 after peaking at 83.8% in 1996, when the entire baby-boom generation was under 54 years old, according to U.S. Census and Bureau of Labor data.

More of the WSJ post from Angus Loten

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