It’s crucial to have a sense of community in the workplace, but too much comfort can hinder progress.
People get comfortable with where they sit, what projects they work on, and what teams they are responsible for. For leaders, no‑drama days where everyone does their thing without any complaints or conflict feel great–so they assume that a calm, hassle-free existence is the one that produces the best work. As a result, they optimize for a steady state, where there are no surprises and people do as they’re told.
More of the Fast Company article from Scott Belsky