Modern CIOs hear an awful lot about the importance of engagement, but partnerships are a two-way street. Sometimes you need to tell people — whether that’s someone on your team, a line-of-business peer, or your boss — that their idea won’t work. What’s the best way to tell people they’re wrong? ZDNet hears from five CIOs.
1. Let people know quickly and remain open to new ideas
Juan Perez, CIO at UPS, says executives must tell people when they’re wrong, regardless of level. At the same time, Perez says relaying this information is a sensitive task. “The worst thing that can happen is that you come across as someone that is not respecting and valuing their opinions and views,” he says.
More of the ZDNet article from Mark Samuels