Many critical industries such as nuclear energy, commercial and military airlines—even drivers’ education—invest significant time and resources to developing processes. The data center industry … not so much.
That can be problematic, considering that two-thirds of data center outages are related to processes, not infrastructure systems, says David Boston, director of facility operations solutions for TiePoint-bkm Engineering.
“Most are quite aware that processes cause most of the downtime, but few have taken the initiative to comprehensively address them. This is somewhat unique to our industry.”
Boston is scheduled to speak about strategies to prevent data center outages at the Data Center World local conference at the Art Institute of Chicago on July 12. More about the event here.
More of the Data Center Knowledge article from Karen Riccio