Accelerate consultants are fortunate to work with a wide variety of IT organizations. Our clients vary by industry, global footprint, size, and competitive landscape. But one common theme among IT leaders has been that true IT transformation involves much more than just updating the technology. In fact, technology consistently ranks low for the challenges IT executives brace for as they push their organizations to modernize and shift toward ITaaS.
With ITaaS, the expectations and ground rules for IT are rapidly changing from “internal shared service” to “quality services at a competitive price.” As IT, our customers are no longer captive; they can easily work directly with public clouds and SaaS vendors. This conjures up a new meaning to “rogue IT.”