As businesses depend on technology to get more and more work done, the rate at which that technology is failing them is on the rise, new research shows.
A study by technology-performance firm Compuware Corp. revealed that businesses of all sizes face pervasive technology failures, with more than half registering a significant technology failure within the past year and 81% indicating they had the same fiasco occur multiple times. Overall, nearly half of the companies surveyed said they experience tech-performance issues daily, while more than 25% reported that the frequency of failures is increasing.
Compuware CEO Bob Paul said that, at a time when technology permeates the operational fabric of every business, technology performance becomes a key competitive differentiator.
